020 3355 7908
Mon. - Fri.
8am - 6pm

All our products have a warranty of at least 2 years.

All prices include VAT

General Terms and Conditions of Sale

In these Terms and Conditions "DigitalToyShop", "We" and "Us" means "DigitalToyShop, S.L." and "You" means "You the customer". These General Conditions of Sale (hereinafter "General Conditions") regulate the legal relationship arising from the processes of sales made by you in the website located in the URL www.digitaltoyshop.co.uk (or www.digitaltoyshop.com) and with the owner of the website, DigitalToyShop, S.L. , with Tax ID B92608017, registered office at Calle San Vicente de Paul 41, 29016 Malaga, and registered in the Companies Registry of Malaga, Volume 3726, Folio 148, Book 2637, Sheet MA75060, Registration 1.

You accept the General Conditions from the moment of use or hire of the service, or purchase of any product. You can print and store this document. DigitalToyShop provides you the e-mail address customer@digitaltoyshop.com so you can ask for information about the General Conditions.


DigitalToyShop is a company specializing in distance selling of photography, video, and electronic products. DigitalToyShop distance sells its products online (website) or over the phone. DigitalToyShop does not have any physical store.

1. Objective

1.1 Application Scope. These General Conditions of Sale apply to the sale of the items available at www.digitaltoyshop.co.uk and www.digitaltoyshop.com from the moment you place the order, either through Internet or over the phone.

1.2 Territoriality. DigitalToyShop is a Spanish company and is therefore governed by Spanish law.

1.3 Ability to Hire. In order to place an order you must be of legal age and possess the ability to hire.

1.4 Customer Acceptance. Validation of an order via the website www.digitaltoyshop.co.uk or www.digitaltoyshop.com by email or by phone, involves the automatic acceptance of these General Conditions of Sale. These conditions are available on the website www.digitaltoyshop.co.uk and www.digitaltoyshop.com or, if you wish and request, we can send you them to you by e-mail.

1.5 Modification of the General Conditions of Sale. DigitalToyShop reserves the right to make changes and/or modifications to these General Conditions of Sale. We recommend that our customer review these conditions regularly. In the event that you introduce changes or modifications once the order is already made, the conditions in force on the date on which such order was made shall apply.

2. Information Provided on the Website www.digitaltoyshop.co.uk

2.1 Information about Pricing. In exceptional cases the prices of products shown on our website, www.digitaltoyshop.co.uk or www.digitaltoyshop.com, can be erroneously specified and show a price lower than the corresponding correct price. When this happens, and if your order has been confirmed, we will immediately contact you in order to issue a new order confirmation with the correct price. Assuming that the relevant price is higher, you will be able to cancel your order and we will refund any amount that you have already paid.

2.2 Information about the Products. The information contained in our advertising, brochures and other written material, in our website or any information provided to you by our agents or employees constitutes an invitation to make a transaction. Such information does not constitute an offer to provide any product on our part.

The contents in www.digitaltoyshop.co.uk and www.digitaltoyshop.com are being constantly renewed and updated in order to provide the most complete and detailed information to our clients. Because of this, the contents may show, in exceptional cases, provisional information about some products. If the information provided does not correspond with the characteristics of the product, the customer is entitled to cancel the purchase at no cost.

All contractual information provided in www.digitaltoyshop.co.uk and www.digitaltoyshop.com is shown in English and communication with customers and users, as well as the formalization of contract, will be carried out in this language.

3. Placing your Order

For more information on how to place an order at www.digitaltoyshop.co.uk or www.digitaltoyshop.com, see the section How to Buy.

4. Order Delivery

4.1 Terms and Conditions. We will provide the products displayed in your order confirmation, subject to these terms and conditions. Confirming an order represents the acceptance of these General Terms and Conditions of Sale.

5. Pricing

5.1 VAT. The price of the products is shown in Sterling Pounds (£ ) and includes the corresponding VAT (this will be stated in your order and/or invoice). The cost of shipping is not included.

You will be responsible for the applicable VAT rate stated in your invoice.

5.2 Cost of Shipping. You will be responsible for the cost of shipping, when appropriate, as shown in your order and invoice.

5.3 Modification in the Price of a Product. DigitalToyShop reserves the right to revise and modify the prices at any time. The amount to be charged will be the one shown in the store at the time of purchase.

5.4 Promotions. In the event of promotions of limited duration, the promotional discount shall apply provided that the order has been registered during the promotion period. The details registered by different methods of payment constitute evidence of the date when financial transactions were made and will be used to determine whether or not the order is subject to promotion.

6. Order Payment

For more information about the Payment Process of your order, see the Buying section at DigitalToyShop>Forms of Payment.

7. Order Delivery

For more information about your Order Delivery, see the Buying section at DigitalToyShop>Shipments.

8. Order Return

For more information about Return Policy in DigitalToyShop, see the Buying section at DigitalToyShop>Returns.

9. Refunds

For more information about Returns Conditions in DigitalToyShop, see the Buying section at DigitalToyShop>Refunds.

10. Guarantee and After Sales Service

For more information about Guarantee Policy and After Sales Service, see the Buying section Guarantee and After Sales Service.

11. Contact with DigitalToyShop

You can contact us:
* Through the Contact Section in the website.
* By phone, calling the number 020 3355 7908  from Monday to Friday from 8:00 to 18:00 continuously on weekdays.
* By mail to DigitalToyShop S.L., C/ San Vicente de Paul 41, 29016 Málaga.

When contacting us regarding an order you have made, you must indicate your order number.

12. Disputes and Responsibilities

DigitalToyShop does not accept any responsibility for not fulfilling any of these Terms and Conditions in case of Force Majeure and in the event of a fault of the customer or unforeseen circumstances due to an unauthorized person to the contract.

The Civil Liability of DigitalToyShop for the products supplied is limited to the amount thereof, the user or consumer renounces any claim for responsibility of DigitalToyShop for any concept in any case of dissatisfaction of the products purchased on the website www.digitaltoyshop.co.uk or www.digitaltoyshop.com as well as possible faults, slowness of access or errors in accessing the website, including loss of data or other information that might exist on the computer or network of the user accessing to the website www.digitaltoyshop.co.uk or www.digitaltoyshop.com.

We remind you that it is advisable to keep a copy of the information contained in the products purchased. DigitalToyShop is not responsible for any loss of data, files, or any damage resulting from a backup failure by the user of the information contained in the products purchased, such as memory cards.

DigitalToyShop is not responsible for any consequences that may result from improper use of the products for sale on the website.

13. Invalidity and Ineffectiveness of the Clauses

If any clause included in these General Conditions is declared total or partially invalid or ineffective, such invalidity or ineffectiveness will affect only that provision or part thereof resulting from void or ineffective conditions, with the general conditions remaining valid for everything else, apart from such a provision or part thereof that is affected.

14. Confianza ONLINE

The parties are suject, at your choice, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and tribunals of the home user. As affiliates of CONFIANZA ONLINE and following those Terms and Conditions contained in its Code of Ethics in case of controversy relating to contracting and advertising online, data protection, and non-adult protection, users can use the out-of-court dispute resolution services of CONFIANZA ONLINE (www.confianzaonline.es).




Order over the phone

London 020 3355 7908
Liverpool 015 1909 2569
Leeds 011 3350 5974
Glasgow 014 1530 7868
Manchester 016 1660 5813
Sheffield 011 4299 7924
Bradford 012 7444 9119
Birmingham 012 1314 3819


Questions? Contact us by mail Here!

Orders on the Web,
all day every day.

Orders over the phone
Monday to Friday
8am - 6pm.

Users Online:

Give us a call or write an email




(if you want to arrange a call let us know the time to call you)